Duskpony :)

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Amazon’s latest design for Adding to cart. I like this personally because the feedback is instant and allows me to have a look at other items I may want to add from my wishlist.

Ok.. I have done this the 3rd time in a couple of weeks. I have clicked on the arrow for the Advertisement, instead of older posts arrow. A very minor irritant, but sure its a problem.

I think Google designers saw this issue coming. So they designed the arrows differently. But that doesn’t seem to help me. When it comes to position, I expect a simple next arrow to see older posts. Anything else that fights for my attention will only confuse me, as in this case. 

A recent form that I designed/redesigned. I still see this to be heavy for the user. I have been asking few questions with business. I am still not able to reach out to the users.

Questions to business:
1.    What is the purpose of this form? (or) Why would the user use this form?
2.    Who are the target end users of this form?
3.   What are the next steps after the user submits the form?
4.  Is this form needed at all? Can users check the status online with their order number?

 Form Specific Questions
1.  What is the format of Order #? Can you share an example?
2.  How many states do you serve?

Very often I meet people who don’t want to give a decent customer service. There comes a form! tada!…